Data Protection

989db's Privacy Policy — Your data is our responsibility

989db makes the protection of your personal data its highest priority. This page explains in full transparency how we collect, use, and store your information.

Last Updated: January 2026
Language: Bengali
Applicable: Bangladesh

In Protecting Your Privacy Our Commitment

See how safe your data is at 989db — at a glance.

Encrypted Data Protection

989db uses SSL/TLS encryption technology. Every transaction and piece of personal information you share is stored in fully encrypted form.

Your Data Is Never Sold to Third Parties

We never sell your personal information to third parties. Your data is used solely to improve the services provided on the platform.

Member Data Control

You can view, update, or request deletion of your stored data at any time. You have full control over your information.

Two-Layer Security

989db accounts support Two-Factor Authentication (2FA). This adds an extra layer of security to your account and prevents unauthorized access.

Secure Server Storage

All data is stored on secure servers meeting international standards. Regular security audits and backups ensure the ongoing protection of your information.

Instant Alerts

If any unusual activity is detected on your account, you will be notified immediately. Your security is our top priority.

Scope & Applicability

989db (referred to as "the Platform" or "we") takes the privacy of its users seriously. This Privacy Policy explains how we collect, store, use, and protect your personal information.

This policy applies to the 989db website, mobile app, and all related services. By using the 989db platform, you are considered to have accepted this Privacy Policy. Our Privacy Policy is formulated in accordance with international data protection law (GDPR and related regulations).

Protecting your data is both our ethical and legal responsibility. 989db never uses your information without your consent.

This Privacy Policy has been written in English to ensure clarity for our members in Bangladesh. If you have any questions about this policy, please reach out to our support team.

What Information We Collect

989db collects only the information necessary to provide its services. We collect the following types of data:

Directly Provided Information

  • Identity Information: Name, date of birth, gender, and nationality.
  • Contact Information: Mobile number and email address.
  • Account Information: Username and password (stored in encrypted form).
  • Financial Information: Payment method details (Mobile Banking, Nagad, Rocket, USDT).
  • KYC Documents: A copy of your national ID or passport.

Automatically Collected Information

  • IP address and device type.
  • Browser information and operating system.
  • Login timestamps and activity logs on the platform.
  • Cookies & Session Data.
  • Gaming history and transaction records.
Data Type Reason for Collection Mandatory?
Name & Identity Account Verification & KYC Yes
Mobile Number OTP Verification & Communications Yes
Payment Information Deposits & Withdrawals Yes
IP Address Security & Fraud Prevention Automatic
Cookie Data Session Management & Experience Enhancement Optional

Purpose of Data Use

989db uses your information only for the purposes listed below. We never use your data for unrelated or unauthorized purposes:

  • Account Management: For registration, login, password recovery, and profile updates.
  • Financial Transactions: To process deposits, handle withdrawals, and maintain transaction records.
  • Customer Support: For the prompt resolution of your complaints or inquiries.
  • Security Verification: To prevent fraud, deception, and money laundering.
  • Promotional Communications: To send you bonus and promotional updates with your consent.
  • Service Improvement: To analyze user experience and improve the platform.
  • Legal Compliance: To comply with applicable laws and regulations.

989db never shares your data with third parties for advertising purposes. You can opt out of promotional communications at any time.

Cookies & Tracking Technologies

989db uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Required to maintain login sessions and ensure security. Without these, the platform will not function properly.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To analyze platform usage and improve our services.
  • Security Cookies: To detect fraudulent activity and bot behavior.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.

989db does not use cross-site tracking or third-party advertising cookies. Your browsing habits are never sold.

Data Sharing Policy

989db does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

  • Payment Processors: Necessary information is shared with payment service providers such as Mobile Banking, Nagad, and Rocket to process financial transactions.
  • Legal Obligations: Information may be disclosed in response to a court order or a valid request from a government authority.
  • Fraud Prevention: In cases of serious fraud or money laundering, the relevant authorities may be notified.
  • Technology Partners: Technology service providers essential to platform operations may access limited data under strict confidentiality agreements.

989db never sells your data or uses it for advertising purposes. All third-party partners are required to comply with our strict privacy standards.

Data Retention & Retention Period

989db retains your data according to the following timeframes. Once the purpose has been fulfilled or the retention period has expired, your data is securely deleted:

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years where required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Support Conversations: Up to 2 years after resolution.
  • Cookies & Session Data: Upon session expiry or a maximum of 30 days.
  • Log Files: Up to 12 months for security purposes.

When deleting data, 989db follows secure data deletion procedures to ensure the information cannot be recovered.

Member Rights & Controls

Every 989db member has the following rights regarding their personal data:

🔍
Right to Access Your Data

You may request to see what personal information we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

You may request deletion of your data under specific conditions.

🚫
Right to Object to Processing

You may object to the use of your data for specific purposes.

📦
Right to Data Portability

You may request a copy of your data in a portable format.

⏸️
Right to Restrict Processing

You may request that data processing be restricted under certain circumstances.

To exercise any of the above rights, contact our support team. We will respond to your request within 30 business days.

Child Protection Policy

989db is fully committed to protecting minors. Our platform is intended for individuals aged 18 and above only.

  • 989db does not knowingly collect any information from individuals under the age of 18.
  • Age verification is in place at the time of registration, and age is confirmed through the KYC process.
  • Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.
  • If a parent or guardian suspects their child is using 989db, please contact our support team immediately.

Minors are strictly prohibited from using the platform. To learn more about responsible gaming, visit our Responsible Gaming View page.

Security Measures

989db applies industry-leading security measures to protect your data. Our security framework consists of the following components:

  • SSL/TLS Encryption: Every data transmission on the platform is secured with 256-bit SSL encryption.
  • Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
  • Two-Factor Authentication (2FA): OTP-based 2FA is available as an additional security layer for your account.
  • Firewall & IDS: Servers are protected by advanced firewalls and an intrusion detection system.
  • Regular Security Audits: Periodic security assessments are conducted by external specialists.
  • Data Backup: Encrypted backups are taken daily to ensure no data is lost.

989db's security infrastructure follows the international ISO 27001 standard. We are committed to keeping your data protected at all times.

Please note that no one can guarantee 100% security on the internet. Be sure to keep your password confidential and avoid logging in from unfamiliar devices.

Changes to the Privacy Policy

989db reserves the right to update this Privacy Policy, in part or in full, at any time. For significant changes, we will notify members in the following ways:

  • Via notifications or banners on the platform.
  • By sending a message to your registered mobile number or email address.
  • By updating the "Last Updated" date at the top of this page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page on a regular basis.

This Privacy Policy was last updated in January 2026.

Contact & Support

If you have any questions, concerns, or requests regarding the Privacy Policy, please contact our support team. 989db's support team is available 24/7 to assist you.

  • Email: [email protected]
  • Live Chat: Log in to the platform and start a live chat directly.
  • Support Tickets: Submit a ticket from your account dashboard.

Any data-related request (access, correction, or deletion) may require KYC documentation for identity verification. We will endeavor to respond to your request within 30 business days.

For more information, visit our FAQ Page View or About Us Visit page.

Frequently FAQ

Answers to the most frequently asked questions from members about the Privacy Policy.

No, 989db never sells your personal data to third parties. Limited information may be shared only for payment processing or legal obligations, and only under strict contractual agreements.

Yes, you may request deletion of your data at any time. However, certain information (such as financial records) must be retained for a specified period due to legal obligations.

No. Your password is encrypted and stored using bcrypt hashing technology. No 989db employee can ever view your actual password.

You can opt out of promotional messages at any time. Simply turn off notifications in your profile settings or contact our support team.

989db employs multiple layers of security, including SSL/TLS encryption, firewalls, regular security audits, and 2FA. We follow international standards to keep your data protected.
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