Gaming should be fun, not a burden. 989db believes every member deserves to play in a healthy and controlled way. That is why we provide a complete system of limit-setting, self-assessment, and support.
Gaming Risk Level
At 989db, you can set your own limits or take an account break at any time.
Our Responsible Gaming Features
To keep your gaming experience at 989db safe and enjoyable at all times, we offer a range of practical tools and features.
Set your own daily, weekly, or monthly deposit limit — whatever works for you. Once a limit is in place, it takes effect immediately and helps you stay within your budget.
Decide how long you want to play. Once your set time is up, 989db will automatically alert you so you do not spend longer than intended.
If you feel like you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. It will reactivate automatically once the period ends.
If you need a longer break, you can request a full account closure for 6 months or more. During this period, login and all transactions will be completely disabled.
Use our short self-assessment questionnaire to find out whether your gaming habits are healthy. Answer honestly — this is for your own benefit.
Our support team is always here for you, whatever the issue. Get immediate help with gaming concerns, stress, or any other worries.
Responsible gaming means enjoying gaming as a source of entertainment — not as a source of financial or mental stress. At 989db, we believe that playing within the right limits can make gaming a genuinely rewarding experience.
Many members in Bangladesh enjoy gaming as entertainment, but sometimes the excitement or financial pressure can lead to a loss of control. 989db wants every member to play mindfully, understand their limits, and seek help when needed.
Responsible gaming rests on three core principles: awareness, control, and support. 989db actively works across all three areas. Our platform has no features designed to push you into excessive play — every tool is built to help you make your own informed decisions.
At 989db, responsible gaming is not just a policy — it is our core philosophy. The wellbeing and peace of mind of every member is our highest priority.
Follow a few simple but effective guidelines to build healthy gaming habits. These practices will help you maintain responsible play:
Keep in mind — every game outcome is entirely random. Skill or strategy alone cannot guarantee a win.
Using the responsible gaming tools at 989db is straightforward. Follow the steps below to set your gaming limits today:
Log in, click your profile icon, and select the "Responsible Gaming" option.
Choose whichever limit suits your needs — deposit limit, bet limit, loss limit, or session time limit.
Choose a timeframe — daily, weekly, or monthly — then enter your preferred spending or time limit.
Confirm your limit. Reductions take effect immediately; increases require a 72-hour waiting period before they apply.
If you want to stop gaming beyond your set limits, choose the "Cooling Off" or "Self-Exclusion" option.
| Limit Type | Duration | Operating Hours |
|---|---|---|
| Decreasing Deposit Limit | Daily / Weekly / Monthly | Immediate |
| Increasing Deposit Limit | Daily / Weekly / Monthly | After 72 Hours |
| Session Time Limit | Per Session | Immediate |
| Cooling-Off (Break) | 24 Hours – 30 Days | Immediate |
| Self-Exclusion | 6 Months – 5 Years | Immediate |
Gaming addiction develops gradually and can be difficult to recognise early on. Watch out for the following signs:
If you recognise two or more of the above signs in yourself, contact the 989db support team right away. Seeking help is not a sign of weakness — it takes real courage.
Remember, gaming addiction is a recognized mental health condition. If it does not resolve on its own, professional support is essential. 989db is always here for you.
Answer the following questions honestly. If you answer "Yes" to five or more, take a break and reach out to our support team.
Have you ever spent more than your planned budget and regretted it afterward?
Have you ever chased losses by betting more to try to win back what you lost?
Have you decided to quit gaming only to find yourself going back to it repeatedly?
Have you hidden the truth about your gaming from family or friends?
Have you skipped work, studies, or anything important because of gaming?
Have you ever gamed with borrowed money or taken money from others to play?
Do you feel irritable or restless when you are unable to game?
Has gaming become a central part of your daily life?
0–2 Yes: Healthy gaming habits. 3–4 Yes: Stay cautious and set limits. 5+ Yes: Seek support promptly.
Our support team is always ready to help you game responsibly at 989db. If you feel you need professional mental health support, we encourage you to consult a specialist. See below for the ways 989db can help:
Log in to the platform and connect with our live chat for responsible gaming support directly.
Email us at [email protected]. We will do our best to respond within 24 hours.
Submit a ticket through your account dashboard. Your privacy is fully protected.
If you are concerned about your own gaming habits or those of someone close to you, do not wait — reach out for help. The 989db support team handles all conversations with full confidentiality. There is no shame in asking for help; in fact, it is exactly the right thing to do.
Our support team is available in Bengali and will work with you to find the most suitable solution for your situation. Whether it is setting gaming limits, taking an account break, or self-exclusion, we are here to guide you every step of the way.
National Mental Health Helpline: Kaan Pete Roi — 01779-554391 (Bangladesh). If you are experiencing emotional distress, please seek professional support.
989db is strictly prohibited for anyone under 18. We have put strong measures in place to protect minors, including age verification at registration and identity confirmation through the KYC process.
If you have children or teenagers at home, take the following steps:
If a minor's account is identified, 989db will close it immediately and delete all associated data. Responsible gaming starts at home.
For more information, visit our Privacy Policy and Terms and Conditions View page.
Frequently FAQ
The questions our members ask most often about responsible gaming.
Join 989db today and game responsibly. Set your own limits, play safely, and reach out for support whenever you need it.